Tools & Resources
When you're an Aetna member, you’ll also get access to online tools and member services to make it easy for you to get answers to your health care questions.
Log in or register with your secure member website, to gain access to these great features:
- Find a Doctor
- View your personal health record
- Disease management
- Check claim status
- Talk with a registered nurse 24/7
- Find and print ID cards and forms
For clarification on terminology, please refer to the glossary.
Stay on top of your medical plan option details with this app
Staying healthy is important. So is keeping track of your benefits. But with everything else you have going on, managing it all can be a challenge.
The Aetna Health app can help. From finding a doctor and comparing costs to paying claims and viewing your ID card, the app is your all-in-one resource for the information you need. Please note: the new Aetna Health app will replace Aetna Mobile, so remember to download the new app.
Follow the links below to download the Aetna Health app.
Android users
iPhone users
Programs available to you
Discounts on health and fitness products like yoga equipment, over-the-counter vitamins and homeopathic remedies.
- Get the guaranteed lowest rates at your choice of over 10,000 gyms
- Get a free guest pass at most gyms
- Flexible membership options
- Easy billing options through your bank account or major credit card
- Save on home exercise equipment
- Try an at-home weight loss program
You can access these discounts by logging into your secure member website. Just click on Discounts in the Stay Healthy section. Then, click on the Fitness link to get started.
Learn what’s best for a healthy pregnancy and give your baby a healthy start.
- Get educational material on prenatal care, signs of preterm labor, what to expect before and after delivery, and newborn care
- For “high-risk” pregnancies, your nurse case manager will follow up with you with two phone calls to make sure you and baby are doing fine
- Compare costs for doctors and health care facilities
Learn more about Aetna’s Women’s Health.
We want to help you get the most out of your health plan. That’s why your plan includes phone support as a standard benefit. And it’s also why you may receive a call from an Aetna nurse care manager. The nurse care manager will ask you some questions in order to verify your identity and protect your privacy.
Be sure the phone number you listed in your Aetna member website is up to date so you can take full advantage of this benefit.
Ongoing support when you need it
If a time comes when you’re dealing with more complex health challenges, you can be assigned a nurse to work with you over the phone on an ongoing basis. Or if you have an ongoing health concern like diabetes, heart disease, asthma and low back pain, your nurse may call to check in from time to time. These services are included as part of your plan.
You may also get a letter or phone call from us, depending on your needs. Don’t forget, your caller ID may not say Aetna when we call. That depends on your phone carrier.
Care that works for you
As always, your care should be decided by you, your family and your doctor. But with more information, you can make better-informed decisions about your health.
Your conversations are completely confidential. We don’t share this information with your employer, and we keep all information confidential as required by law.
Monthly Wellness Tip
July
Understanding skin cancer and sun safety
Cáncer de piel y protección contra el sol (Español)